At Prairie Rose, we know that the heartbeat of our practice comes from the incredible people who bring positivity, compassion, and care to our patients—and to each other—every single day. That’s why we created the Heart of the Practice program: to celebrate team members who go above and beyond, not just in their roles, but in the way they lift up those around them.
This quarter, we’re thrilled to spotlight Jess Baird, an amazing dental hygienist who is the Heart of the Practice in Mandan.
Meet Jess
Since joining Prairie Rose in June 2022, Jess has become a bright light in the Mandan office. As a dental hygienist, she brings clinical excellence, but it’s her warmth, smile, and steady positivity that make her truly shine.
“In practice, I strive to provide the best possible quality care to my patients, as well as be an active part of the Prairie Rose team,” she shared. “I love trying to bring a bit of sunshine into the office, if and when I can.”
Jess grew up near Minot and spent time living in Salt Lake City and the Twin Cities while completing her dental hygiene education. She returned to North Dakota in 2022 and quickly found a sense of belonging in Bismarck—and in the Prairie Rose family.
One thing she loves about the local Bismarck / Mandan community? “You can have a conversation with someone and within a few minutes, you can find a familial or friendly connection you both share.”
A Lifelong Passion
Jess’s love for dentistry started young—really young. She recalls visiting a dental school clinic at just two or three years old and feeling inspired. That moment sparked a dream that’s now her reality.
“My coworkers are one of the best parts of my job,” she said. “Everyone I work with day to day is like someone I’ve known for a long time. We help each other, support each other, and know how to handle anything that comes our way—together.”
What Makes Jess Shine
When asked what it means to be the Heart of the Practice, Jess didn’t hesitate:
“Working to provide the best possible dental experiences for patients and a great place to work for coworkers is what I strive to do and provide daily.”
Her humble, team-first mindset is one of the many reasons she was nominated for this recognition. She is described as dependable, uplifting, and always ready to help—no matter what the day brings.
And when we asked her to describe herself with an emoji? “Smiley Face” (Accurate!)
Fun Facts About Jess
Go-to coffee order: Iced Caramel Chaos or an iced cappuccino
Breakroom joy: Random snacks (keep em coming please!)
Dental tool that matches her personality: Floss! – “I’m really great when you get used to me, but people tend to shy away until they know what I’m about.”
Secret talent: She’s been singing and playing piano since she was three years old!
What do you do between patients: this is a no-brainer “Use the bathroom” (Other dental professionals can confirm this is the priority, followed by snacks, refer to "breakroom joy" above)
Life Beyond the Office
Jess shares life with her husband and four beloved dogs, and she treasures time with her big extended family. Her energy, even outside the practice, is grounded in love, gratitude, and care for others.
What keeps Jess going each day?
“Treating every patient like family—taking time to understand their anxieties or concerns so I can deliver care that’s truly thoughtful.”
And when given the chance to give a shoutout, Jess said:
“I can’t think of a single person that I think is great because I truly think every single person in our Mandan office is superb.” The feeling is mutual Jess!
Thank You, Jess
Congratulations on being the Q1 Heart of the Practice for Mandan! Thank you for being the kind of teammate who leads with heart, supports with grace, and makes a difference just by being you.
Jess, You’re a true reflection of what Prairie Rose is all about—and we’re so lucky to have you.